Simpson Music and Education Limited is a private limited company with registered number 13754882 and registered at 1&2 Studley Court, Guildford Road, Surrey GU24 8EB.

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1. Definitions

The following expressions are given the following meanings:

• “Student” means any person or their parent/guardian who engages the Tutor for the provision of tuition or other educational services.

• “Lesson Fee” is the fee payable by the Student to the Tutor as agreed between the Tutor and the Student. This may be at an hourly rate or a fixed fee depending on the service provided.

• “Resources” means educational materials provided by the Tutor to the Student for the purposes of assisting with the provision of tuition services. This may include, but is not limited to, documents, worksheets, recordings or other materials.

 

2. General

All business undertaken by the Tutor and the Student is transacted subject to these Terms. In the event of any conflict between these Terms and any other terms and conditions, these Terms shall prevail.

 

3. Cancellation Policy and Non‑Attendance

• The Student may cancel a lesson without charge by informing the Tutor in writing at least 24 hours prior to the scheduled start time of a lesson.

• Where less than 24 hours’ notice is given, the Student is obliged to pay the Lesson Fee in its entirety in respect of the scheduled lesson. The Tutor is not obliged to offer an alternative time for that lesson.

• If a Student fails to attend a lesson within 20 minutes of the scheduled start time, this will be deemed non‑attendance and the Student will be liable to pay the Lesson Fee in its entirety.

• The Tutor reserves the right to cancel a lesson at any time up to the scheduled start time by informing the Student orally or in writing. In such cases the Student will not be charged the Lesson Fee. The Tutor will not be liable to compensate the Student for any such lessons cancelled.

 

4. Confidentiality and Use of Resources

• The Student must not share the Resources with any third party.

• The Student must not regard the Resources as their own or use the Resources for any purpose other than their own education.

• Any unauthorised copying, distribution or commercial use of Resources may result in termination of services.

 

5. Terms of Payment

• Unless otherwise agreed, the Tutor will generally invoice the Student in arrears on a monthly basis.

• Invoices must be paid within 30 days of issue.

• If a Student does not pay the full amount of an invoice within 7 days, then the Student will incur a late payment fee of 10% of the total amount outstanding. If the invoice continues to be unsettled, then additional late payment fees of 10% will apply for every further 7 day period that the invoice is outstanding, until the full amount is settled. For example, an invoice that is overdue by 21 days would incur three late payment fees, amounting to 30% of the total amount outstanding from the overdue invoice.

• Payment methods accepted are bank transfer or secure payment link.

 

6. Liability

• The Tutor makes no guarantee of grades, university placements or any other performance metric or outcome.

• The Tutor shall not be liable in respect of any claim in any of the following circumstances:

  • Failure of the Student to achieve a given grade or grades in any test, exam or other situation

  • Failure of the Student to be offered or to gain a place at a school, university or other institution

  • Any other academic outcome which the Student finds unsatisfactory

 

7. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.